I'm having trouble accessing my broker dashboard
So sorry you've hit a snag! We're here to help.
If you're using the link we sent you and the page appears to be loading, but nothing is happening, your browser may have memorized a setting that is causing it to get stuck. To help "unstick" the process, try copying the link and pasting it into an incognito or private window. To open an incognito or private window in Google Chrome or Microsoft Edge, go to the upper right hand corner of your browser window, click on the menu (often represented by three dots), and select the option for an incognito or private window. Once the window is open, paste the link. You may be prompted to reconfirm you account. Once you reconfirm your account, the link should be usable again.
If you can't remember your unique link and that is what is preventing you from accessing your dashboard, search for a previous email we sent you regarding any pending applications. Any of those emails will contain your customized link.
If you still can't find us, contact us here, or email firstname.lastname@example.org